SEO Cairns is a trading name of Get Leads AU (ABN 82 248 614 406). This website lives at www.seocairns.com.au, and this policy explains what information we collect here, why, and what happens to it. The Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) are our guiding foundation for how privacy is managed — a copy of the principles is available from the Office of the Australian Information Commissioner.
Form submissions are processed by a Cloudflare Worker and delivered to us by email. They are not stored in a database on this website. Your enquiry ends up where you'd expect — our inbox — and nowhere else.
We use the personal information we hold about you to respond to your enquiry, provide our services and products to you, and — where you've engaged with us — to let you know about services or work we genuinely believe may interest you. Every marketing email includes a working unsubscribe. We will not pass, disclose, rent or sell your personal information to any third party without your prior consent, except as described below or as required or allowed by law.
Your information may be handled by our staff and, where needed to deliver a service, specialist contractors working on your project — in each case only for the purpose of completing your work, and with reasonable steps taken to protect it. We may disclose information to government authorities or third parties where required by law, subpoena or court order, or where we believe disclosure is reasonably necessary to protect against fraud, protect rights or property, or address abuse of our services.
Google Analytics sets cookies to distinguish visitors and sessions (our property ID is G-2N5YSLR80Y). You can opt out of Google Analytics across all websites with Google's browser add-on, or limit cookies in your browser settings — the site works fine without them. Google's handling of analytics data is described in Google's privacy policy. Pages may occasionally include embedded content (for example videos or maps) which behaves as if you'd visited the originating website, including that site's own cookies and tracking.
We've implemented appropriate technical and organisational measures to protect the personal information we process. That said, no transmission or storage of data can be guaranteed 100% secure, so while we strive to protect your information, we cannot absolutely guarantee its security — nobody honestly can, and you should only access any website within a secure environment.
Enquiry emails are retained for as long as needed to handle your enquiry and any ongoing client relationship, plus any period required for administrative, legal or security purposes. Analytics data is retained per our Google Analytics settings and then deleted or aggregated.
You can ask us at any time for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (excluding anything we're obliged to keep for administrative, legal or security purposes). If you have a privacy concern we can't resolve, you can complain to the OAIC at oaic.gov.au.
Questions or requests about this policy: call 07 4243 9180, email hello@getleads.au, or write to Get Leads AU, Kewarra Beach QLD 4879, Australia.
We may update this policy from time to time to keep pace with the industry and the law. The current version always lives at this address.